Recurring Service Plans
Many of our customers prefer the peace of mind that comes with regular cleaning or property maintenance. We offer flexible scheduling to fit your lifestyle and property needs.
Available Options
- Weekly Cleaning
- Bi-Weekly Cleaning
- Monthly Cleaning
- Airbnb Turnover Cleaning Plans
- Seasonal Exterior Cleaning
- Recurring Vehicle Detailing
Recurring customers receive:
- Priority scheduling
- Consistent service standards
- Discounted pricing for long-term service
Payment Options
Payment is due at the time of service unless other arrangements have been made prior to your appointment.
- Cash
- Debit / Credit Cards
- Mobile Payment Apps
- Online Invoice Payments
Invoices are available for:
- Property managers
- Airbnb hosts
- Recurring service customers
Deposit Policy (Large Projects)
At Arrow & Emberstone Co., we value the time and preparation required for larger service projects. Deposits are required to secure your appointment on our schedule, allowing us to allocate the necessary equipment and staff to deliver the high standard of service you expect.
Deposit Requirements by Service
Airbnb Turnover Cleaning – Standard turnovers: No deposit required; Large properties (4+ bedrooms): $40 deposit.
Deep Residential Cleaning – Level 1 (Light Deep Cleaning): $40; Level 2 (Full Deep Cleaning): $80 – $120; Level 3 (Severe Deep Cleaning): $150 – $250.
Pressure Washing – Driveways / Small Jobs: $40; Decks / Medium Projects: $60 – $80; Full Exterior House Wash: $100 – $150.
Auto Detailing – Level 1 Basic Detail: No deposit required; Level 2 Standard Detail: $40; Level 3 Heavy Detail: $80 – $120; Level 4 Extreme Detail / Restoration: $150 – $300.
Multi-Day Projects: A 25% – 40% deposit is required for projects spanning multiple days to cover mobilization and schedule commitment.
Cancellation Policy
Standard Services: We require 24-hours notice for cancellations. Any cancellation with less than 24-hours notice will result in a $40 cancellation fee.
Large Projects: We require 48-hours notice for cancellations of large or multi-day projects. Deposits for these projects are non-refundable, though we will work with you to reschedule where possible.
Rescheduling Policy
Customers may reschedule their service one time without losing their deposit, provided at least 48 hours’ notice is given. Subsequent rescheduling or short-notice requests may forfeit the initial deposit.
Property Access Policy
Customers are responsible for ensuring our team has access to the property or vehicle at the scheduled time. If access is unavailable when we arrive, a $40 trip fee may be applied to cover travel and labor costs.
Liability & Service Agreement
By booking a service with Arrow & Emberstone Co., customers agree to the following:
- Permission to enter premises/vehicle for the purpose of the contracted service.
- Responsibility for disclosing pre-existing damage or delicate surfaces.
- Agreement that Arrow & Emberstone is not liable for structural issues beyond the scope of professional cleaning/washing.
Satisfaction Commitment
We strive for excellence in every job. If you are not satisfied with our service, please contact us within 24 hours of completion. We will return to resolve any issues promptly, as our goal is to leave every space cleaner, refreshed, and ready for use.
Serving the Flathead Valley with dependable service, attention to detail, and a commitment to restoring the spaces and vehicles our customers rely on.